Creative Solutions Surveys

Participating in Creative SolutionsÂ’ User Surveys is valuable for both you and Creative Solutions. Our goal is to provide you with the finest software available for the professional accounting market and back it with top quality support and services. While we compile user suggestions throughout the year, our annual user surveys are the most important way we determine future enhancements and improvements to our software.

Creative Solutions Internship Program

Product Support Internships

During this paid, full-time internship you will be fully-trained on one of our tax productstraining that includes a full background in relevant tax law and broad coverage of applicable network and computer operating systems utilized in public accounting firms. You will help our customers during their busy tax season. They will rely on you for answers to questions that include computer operations and peripherals, tax preparation, questions about forms, law and taxation theory, and other issues impacting professional tax return preparation. Through our training, you will become familiar with Windows 98/NT/2000/XP, Citrix and other relevant wide area network technology, printers, local area network operating systems, and web-based/internet applications. You will also learn about tax laws, regulations, and research methods. Customer questions will range from simple queries regarding software installation to complicated matters regarding tax calculations and theory. You will be exposed to the business practices of thousands of CPA firms nationwide and acquire skills that will help you transition into the workforce in any number of career fields or possibly become a full-time member of our staff.

These internships begin at the end of December and continue into April. We will begin interviewing candidates for December 2004 start dates in late Spring.

Customer Service Internships

During this paid internship you will work one-on-one with our current clients in a team environment along with other interns and full-time employees, developing your hands-on business experience while working with professional accounting firms from across the country. You will, among other things, distribute tax license codes, provide support for our customers who call with questions regarding their account, facilitate the shipment of software, and report developmental release plans and delays. In doing so, you will be providing assistance to our dedicated users during their busiest time of year tax season.

These internships run during Winter Semester and we will be actively interviewing qualified candidates during fall of 2004.

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